Calculating the ROI of Voice Picking

Order picking is the most labor-intensive operation within a distribution center (DC), making it one of the most popular supply chain processes to improve with voice technology. In addition, picking is the optimal position for operations to find productivity gains and minimize accuracy errors. Integrating voice picking technology into your workflow can do just that.

Voice technologies enable workers to execute tasks in the simplest and most natural way possible through speech. By eliminating paper or keyboard-based systems, voice-guided solutions free up a worker’s hands and eyes. Designed for ergonomics and usability, voice technology eliminates distractions and allows workers to focus on the tasks of picking and packing. This approach increases productivity and throughput and significantly reduces order picking errors. In turn, it helps DCs to meet growing customer demands, especially those brought on by increasing e-commerce expectations such as next-day or same-day delivery.

Honeywell’s voice technology seamlessly integrates with a customer’s back-end system, including their warehouse management system (WMS) or enterprise resource planning (ERP) software. This provides DC managers with needed visibility into the status of tasks and orders. Managers can also train workers faster, reducing overhead from their operations and thus significantly improving operational efficiency. 

For more information, download our white paper, which explains how voice technology can bring the picking and packing operations of a warehouse or DC to life and enable significant financial benefits and improved efficiency throughout the supply chain.