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    Gold Maintenance Contract

    Gold Maintenance Contract is designed to extend the life of our lifesaving instruments. 

    The Gold Maintenance Contracts is a repair service that supports the instrument's hardware and firmware over a 4-year period. 

    The Gold Maintenance Contract eliminates unpredictable and expensive out of warranty repairs by repairing damage that results from an accidental drop or other event thus extending the life of the instrument. 

    Service Made Simple saves time and makes it easy to get your device repaired.

    Features & Benefits:

    • A total support solution and more predictable total cost of ownership for Honeywell portable gas detectors
    • Eliminates hidden costs by providing a 5-day depot repair service that repairs gas detectors or docks that stop working because of normal usage
    • Includes firmware updates and upgrades the turnaround time on warranty repairs
    • Service contract available for four-year term
    • Repair of damaged or non-working components
    • Repair or replacement of damaged screens

    The Service Made Simple Gold Maintenance Contract is sold through Honeywell Distributors. To purchase the Gold Contracts, contact your local Honeywell Service Representative or your local distributor.

    Service Made Simple
    Details 
    Coverage

    Display Repair or Replace​

    √​

    Component Repair or Replace​

    √​

    Wear and Tear​

    √​

    In Warranty Sensor Replacement​

    √​

    Manufacturing Non-Conformances

    √​

    Firmware Update​

    √​

    Device Calibration​

    √​

    General Terms

    Return Carriage​

    √​

    Case Management and Escalation​

    √​

    Level 1 Telephone Support​

    √​

    Online Support​

    √​

    Depot Turnaround Time​

    5 Days​

    Resources  (3)
    Resources  (3)
    Latest Updated On
    File Size
    Type
    Gold Maintenance Contract One-Pager
    Latest Updated On
    2023-03-28
    File Size
    0.06MB
    Type
    pdf
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    Portable Brochure | English
    Latest Updated On
    2023-04-10
    File Size
    4.89MB
    Type
    pdf
    Download File Multiple Download been Selected
    Portable Brochure | French
    Latest Updated On
    2023-04-10
    File Size
    0.13MB
    Type
    pdf
    Download File Multiple Download been Selected

    Partner with the Experts in Gas Detection Services

    To learn more about Service Solutions Contact Honeywell.