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You are browsing the product catalog for
You are viewing the overview and resources for
退货授权 (RMA)
- RMA for Columbus Test and Measurement
- RMA for Other Lines of Business
In order to send a unit in for evaluation, you must first register in our portal using the following information.
Step 1: Register for the Support Portal
- Go to our Support Portal.
- Be sure to select Columbus Test and Measurement during setup.
- Registration confirmation may take 2–3 business days.
Step 2: Register for the RMA Portal
- Once your Support Portal registration is confirmed, log back in.
- Select Sensing Solutions and then RMA to complete your RMA Portal registration.
Important: You must be registered in the RMA Portal to receive an RMA number for repairs or calibration.
Once registered, you’ll be able to:
- Submit products for repair or calibration.
- Look up serial numbers (or enter them manually).
- Track the status of your return orders.
Create a Customer Service Request.
Steps:
- Select your “Account Name”
- Choose Division as “Sensing Solutions”
- Choose Line of Business
- Select Request Type as “Returns/RMA”
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