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  SAIR
Ordem rápida

Return Material Authorization (RMA)

In order to send a unit in for evaluation, you must first register in our portal using the following information.

Step 1: Register for the Support Portal

Go to our Support Portal.
Be sure to select Columbus Test and Measurement during setup.
Registration confirmation may take 2–3 business days.

Step 2: Register for the RMA Portal

Once your Support Portal registration is confirmed, log back in.
Select Sensing Solutions and then RMA to complete your RMA Portal registration.

Important: You must be registered in the RMA Portal to receive an RMA number for repairs or calibration.

Once registered, you’ll be able to:

Submit products for repair or calibration.
Look up serial numbers (or enter them manually).
Track the status of your return orders.

Create a Customer Service Request.

Steps:

Select your “Account Name”
Choose Division as “Sensing Solutions”
Choose Line of Business
Select Request Type as “Returns/RMA”