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Quick Order

Basic Warranty Services

Under the umbrella of Support Services, Honeywell Edge Services offers a variety of maintenance plans to support your Honeywell mobile computers, printers, and scanners.

The Basic Warranty Service plan is an economical repair alternative that covers device defects, including component-part failures.

Features and benefits:

Extends factory warranty for up to two years
Fixed multi-year pricing, with optional renewals* 
Device cleaning and preventive maintenance
Telephone-based technical support
Convenient online Return Authorization requests and service-history reporting
Best-in-class service and support

*Coverage must be purchased within 90 days of equipment purchase

At every stage, Honeywell Edge Services gives you the confidence of having leading-class technology combined with service and support plans that will maximize the uptime and return on investment for your devices.

¹Only available for Printers
²Only available for Printers; Mobile Printer Printhead Replacement included in standard Gold and Platinum contracts

Edge Services Brochure

With Honeywell Edge Services, you can be safe knowing that we will support you through the entire product lifecycle – from infrastructure planning and installation, to migration, ongoing support, and recycling.

Download Brochure

Edge Services Datasheet

Keeping your workforce operational for longer is becoming the key requirement in many customer environments. The pressure of ensuring that hardware devices work faster, operate longer, and don’t fail, is a constant issue for IT managers across the globe.

Download Datasheet

Basic Warranty Services

Support

Where To Buy

SERVICES	BASIC
Contract Length	1 or 2 Years
Android Updates/Patches	Included
Warranty Repair	Included
Technical Support	Included
Spare Pool Management	Can be added to Basic Contracts
Cutter Refresh¹	-
Printhead Refresh²	-
Accessory Replacement	-
Battery Refresh	-
Device Replacement	-
Accidental Damage	-
Component Repair	-
Wear and Tear	-
Depot Turnaround Time (TAT)	12-15 Days