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Honeywell Enterprise Mobility
Trust HEM to deploy, support, and manage your mobile fleet from the warehouse floor to the boardroom.
Keep Work Moving, No Matter The Device, The Environment, or The Shift.
For 20 years, HEM has evolved alongside enterprise mobility. What started as device repair service, has now become a full lifecycle managed service that operates 24/7, covers live-to-retirement or multi-brand fleets worldwide. Our mission stayed the same: keep devices working so operations never stop. So for the past two decades, we’ve focused on one thing:
20 Years of Measurable Impact - HEM The Service That Never Sleeps
350+ Customers served globally
20+ million Devices Managed
Over 25 Countries supported
3 million Incidents resolved
280 languages Supported
20 Year of Device Agnostic
After 20 years of supporting enterprise mobility, HEM evolved from a device support program into a modern managed services platform for mission-critical operations. HEM reflects today’s and tomorrow’s needs: end-to-end lifecycle management, intelligent monitoring, data-driven optimization, and flexible service models that scale globally. This evolution positions HEM not just as a way to fix devices, but as a strategic service that protects your business’s uptime, improves workforce productivity, and reduces total cost of ownership across diverse device fleets. Continuously improved for your successful operational future, HEM stands for proactive service, operational resilience, and continuous performance improvement for the connected enterprise.
VIDEO
20 years without a break. And we’re always Ready for what’s next, now under our new name: PSS Managed Mobility (Lifecycle) Services.
Run My Risk Exposure Assessment
Are You Truly in Control of Your Mobility Operations?
Mobility operations rarely fail all at once they erode quietly. Small gaps in visibility, control, and accountability accumulate over time, until costs begin to rise, productivity becomes inconsistent, and risk increases without clear warning. What often looks like minor inefficiency is frequently an early indicator of financial leakage, operational fragility, and loss of control.
This assessment checklist is designed to help you quickly evaluate the current state of your mobility operations and determine whether you are operating proactively or reacting too late.
In less than 3 minutes, you’ll identify where your organization stands:
Review each statement and check the ones that accurately reflect your reality. Each checked item equals one point. Your final score highlights potential exposure, inefficiencies, and areas requiring immediate attention
This is not a diagnostic report. it’s a reality check.
Take control by understanding where you stand today.
Why Enterprises Trust PSS MMS
• End-to-end lifecycle ownership (deploy → support → refresh → retire)
• Centralized visibility across distributed device estates
• Predictable cost models replacing variable repair spend
• Reduced device downtime
• Faster repair and replacement turnaround
• Fewer frontline disruptions
• Reduced internal IT workload
• Simplified vendor management (one partner vs many)
• Improved SLA adherence
Success Stories/ Testimonials
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Retailer reduced device downtime by 35% across 12.000 mixed-brand fleet
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Retailer reduced device downtime by 35% across 12.000 mixed-brand fleet
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Retailer reduced device downtime by 35% across 12.000 mixed-brand fleet
LOOKING AHEAD, ARE YOU READY FOR WHAT’S NEXT?
Enterprise mobility will keep changing. Your operations can’t stop. PSS MANAGED MOBILITY SERVICES are built to adapt. so your teams stay productive today, tomorrow, and beyond.
One Partner. Every Device. Always On.
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