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    Service Made Simple Enhanced Care

    Comprehensive Expertise, Priority Care,
    and Unmatched Support for Your Devices

    Unlock superior device performance with Honeywell's Enhanced Service Contract. By utilizing our expertise in maintaining gas, flame, semiconductor devices, you ensure your equipment remains in optimal condition. Benefit from the support of our Global Service technicians with comprehensive coverage that includes preventive maintenance, calibration, and repairs. Enjoy priority response times, software updates, and discounts on consumables and training. Choose Enhanced Care and experience support that can help you maximizes the lifespan and efficiency of your devices, while effectively managing your total cost of ownership.

    Features & Benefits:

    Honeywell’s Enhanced Service Contract brings extensive maintenance know-how to your gas, flame and semiconductor devices, ensuring they perform optimally throughout their lifecycle. Customers with this repair service plan benefit from expedited repair turnaround times, technical support and preventive maintenance, helping to ensure their safety devices perform optimally.

    • A holistic repair plan including preventive maintenance, start up and commissioning and priority 3-day turnaround time on repairs
    • Often suitable for customers in regulated industries. Service made simple helps to ensure devices are complaint with local rules and regulations
    • To better meet your needs, tailor your Enhanced Contract with additional services as needed including on-site training, calibration services and on-site support and more. 
    • Service can be completed in one of Honeywell’s global service center or at your facility.
    • For Portable Gas Detectors, the Total Care Contract includes a two-year license to Honeywell Safety Suite Lite, a software that allows customers to do bump tests and calibrations, firmware updates and essential device configuration.
    •  Access to Honeywell’s Expert Technicians around the globe for unparalleled support

    Opt for Enhanced Care and receive exceptional support that can help you enhance the durability and performance of your devices. Our all-encompassing service plan can assist you in effectively managing your total cost of ownership, offering a reliable and economical solution for your equipment needs.

    For more information or to sign up for Enhanced Care, please contact your local Honeywell representative.

     

    SERVICE OVERVIEW
                           Service Levels

    Total

    Care 

    Enhanced

    Care

    Lite

    Care

    ENTITLEMENTS Lifecycle management
       
    Consumable replacement
       
    Software updates, and patches    
    Spot repairs ( including parts)    
    Preventative maintenance  
    Beyond economical repair replacement  
    Parts management  
    Sensor Replacement  
    Priority repair and technical support  
    Global contract support  
    Start-up and commissioning   
    Annual site assessment
    Firmware updates
    User training ( visual classroom )
    Expedited turnaround
    Multi-product support discount
    Global contact support 
    Technical support/help desk
    OPTIONS Measurement As A Service ( MaaS)     
    Dedicated on-site support    
    On-site training  
    Installation  
    Software upgrades
    Software commissioning
    Analytical services
    Calibration services 
    GENERAL Contract length - On-site services  4 - year 2 - year 2 - year
    Contract length - Depot services 4 - year 4 - year 4 - year
    Flexible billing options Yes Yes No
    Depot turnaround 3 - day  3 - day 5 - day
    Eligible for renewal Yes Yes Yes
    Resources  (5)
    Resources  (5)
    Latest Updated On
    File Size
    Type
    Enhanced Care Contract Data Sheet | Honeywell
    Latest Updated On
    2025-01-21
    File Size
    0.48MB
    Type
    pdf
    Download File Multiple Download been Selected
    Fixed Brochure | Honeywell
    Latest Updated On
    2025-01-21
    File Size
    5.22MB
    Type
    pdf
    Download File Multiple Download been Selected
    Portables Brochure | Honeywell
    Latest Updated On
    2025-01-21
    File Size
    6.37MB
    Type
    pdf
    Download File Multiple Download been Selected
    Semiconductor Services Brochure | Honeywell
    Latest Updated On
    2025-01-23
    File Size
    4.78MB
    Type
    pdf
    Download File Multiple Download been Selected
    Service Made Simple Brochure | Honeywell
    Latest Updated On
    2025-01-21
    File Size
    5.56MB
    Type
    pdf
    Download File Multiple Download been Selected
     

    Partner with the Experts in Gas Detection Services

    To learn more about Service Made Simple Enhanced Care Contact Honeywell.