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    Service Made Simple Total Care

    Total Service Solution for Gas Detection Devices 

    Total Care offers a four-year lifecycle management service contract that supports the maintenance and repair of portable, fixed, and semiconductor devices. It provides a streamlined approach to managing the total cost of ownership, helping to mitigate unexpected out-of-warranty repair expenses.

    Features & Benefits:

    In today's dynamic environments, minimizing downtime and ensuring the seamless operation of your gas and flame detection systems is more crucial than ever. Honeywell's Total Care Contract offers a comprehensive four-year lifecycle management service which can help you to keep running your operations smoothly and efficiently.

    Why Choose Total Care?

    Opting for Honeywell’s Total Care Contract allows your gas and flame devices to receive expert maintenance and repair. Honeywell’s efficient service helps to manage the total cost of ownership, potentially reducing unexpected out-of-warranty repair expenses. This outcome-based contract can be customized to help you meet your specific requirements, with a dedicated support team acting as your partner to keep your gas detection and flame devices perform optimally.

    • Includes coverage for repairing or replacing damaged devices, out-of-warranty or damaged sensors, and firmware updates, either at one of our global service centers or at your location .
    • Benefit from comprehensive consumable replacement coverage, including filters, sensors, chemcassettes, and more, ensuring uninterrupted performance for your gas and flame detection devices.
    • Offers Priority Repair, Technical Support, and Preventive Maintenance Services.
    • For disposable gas detectors like the BW™ Clip and Honeywell BW™ Icon, the Total Care Contract provides an accelerated replacement to prevent delays and additional capital expenses.
    • To maximize uptime, this contract includes customizable parts management entitlements to keep your devices operational.
    • Optional services include Measurements as a Service, Analytical Services, and Resident Field Engineers.
    • For Portable Gas Detectors, the Total Care Contract includes a four-year license to Honeywell Safety Suite Deluxe, Honeywell’s device management software. 

    Experience the difference with Honeywell’s Total Care Contract – your comprehensive solution for gas detection device maintenance and repair.

    For more information or to sign up for Lite Care, please contact your local Honeywell representative.

    SERVICE OVERVIEW
                          

    Service Levels

    Total Care

    Enhanced Care

    Lite Care

    ENTITLEMENTS Lifecycle management
    Gas Detection Hardware
       
    Calibration Equipment     
    Consumables     
    Digital Services 
    Safety Suite: 4-year License     
    Maintenance Assist*
    Managed Services 
    Calibration Gas Subscription    
    Start Up and Commissioning     
    Maintenance Services 
    Beyond Repair Replacement   
    No Fault Services  
    Sensor Replacement   
    Priority/Expedited Turnaround   
    Extended Warranty 
    Firmware Updates
    Site Assessment 
    Technical Support/Help Desk
    OPTIONS Hardware Upgrade Options     
    On-Site Preventive Maintenance   
    Hot Swap/Advanced Replacement 
    Workforce Competency Program 
    Priority Technical Support 
    Software commissioning
    Calibration services 
    Start Up and Commissioning   
    GENERAL Contract length – Depot Services  4 - year 2 - year 2 - year
    Renewal Contract Length  2 - year 4 - year 4 - year
    Contract Type Global Global Regional
    Depot Turnaround Time  3 - day  3 - day 5 - day
    Eligible for Renewal Yes Yes Yes
    Resources  (5)
    Resources  (5)
    Latest Updated On
    File Size
    Type
    Fixed Brochure | Honeywell
    Latest Updated On
    2025-01-14
    File Size
    5.22MB
    Type
    pdf
    Download File Multiple Download been Selected
    Portables Brochure | Honeywell
    Latest Updated On
    2025-01-14
    File Size
    6.37MB
    Type
    pdf
    Download File Multiple Download been Selected
    Semiconductor Services Brochure | Honeywell
    Latest Updated On
    2025-01-23
    File Size
    4.78MB
    Type
    pdf
    Download File Multiple Download been Selected
    Service Made Simple Brochure | Honeywell
    Latest Updated On
    2025-01-14
    File Size
    5.56MB
    Type
    pdf
    Download File Multiple Download been Selected
    Total Care Data Sheet | Honeywell
    Latest Updated On
    2025-03-04
    File Size
    0.33MB
    Type
    pdf
    Download File Multiple Download been Selected
     

    Partner with the Experts in Gas Detection Services

    To learn more about Service Made Simple Total Care Contact Honeywell.