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    Basic Warranty Services

    Under the umbrella of Support Services, Honeywell Edge Services offers a variety of maintenance plans to support your Honeywell mobile computers, printers, and scanners.

    The Basic Warranty Service plan is an economical repair alternative that covers device defects, including component-part failures.

    Features and benefits:

    • Extends factory warranty for up to two years

    • Fixed multi-year pricing, with optional renewals* 

    • Device cleaning and preventive maintenance

    • Telephone-based technical support

    • Convenient online Return Authorization requests and service-history reporting

    • Best-in-class service and support

    *Coverage must be purchased within 90 days of equipment purchase

    At every stage, Honeywell Edge Services gives you the confidence of having leading-class technology combined with service and support plans that will maximize the uptime and return on investment for your devices.

    SERVICES BASIC
    Contract Length 1 or 2 Years
    Android Updates/Patches Included
    Warranty Repair  Included
    Technical Support  Included
    Spare Pool Management Can be added to Basic Contracts
    Cutter Refresh1 -
    Printhead Refresh2 -
    Accessory Replacement -
    Battery Refresh -
    Device Replacement  -
    Accidental Damage  -
    Component Repair -
    Wear and Tear -
    Depot Turnaround Time (TAT) 12-15 Days

    1Only available for Printers
    2Only available for Printers; Mobile Printer Printhead Replacement included in standard Gold and Platinum contracts