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- Support
- Productivity Solutions
- Discontinued Products
Discontinued Productivity Solutions Products
The Honeywell Productivity Support Lifecycle Process – (Mobility, Scan, Print Products)
Products reach the end of their Product Life Cycle for a variety of reasons. Factors may include parts or repair resource availability, technology innovation, or the products are no longer economically feasible to continue support. At Honeywell, we determine retirement dates for legacy products by taking all of these factors into consideration.
We recognize that support-milestone announcements (when a product reaches “End of Build,” “End of Contract,” or “End of Service”) may prompt companies to evaluate their current business environment, including their device and support solutions roadmap. With that in mind, we have developed this website section to help customers manage their roadmap transitions, and to provide a clearer understanding of the assistance Honeywell can offer – including assistance in migration to alternative Honeywell products and solutions.
Support Lifecycle Definitions
Current Products: This refers to products currently manufactured and sold by Honeywell. These products are fully supported, and are not included in this section.
Retiring Products: This refers to products that have entered into their last year of manufacturing. These products can still be purchased and are still fully supported. Retiring products will only be listed on this section once a formal Product Retirement Notice has been issued.
End-of-Build or EOB: This refers to products that are no longer manufactured by Honeywell. In some circumstances, customers can still order EOB products in small quantities from remaining inventory, but typically, EOB products are no longer available to order. Products in this phase have maintenance contract availability as well as technical support services.
End-of-Contract or EOC: This refers to products that are no longer supported by maintenance contracts. Support may be available on a time and material basis only.
End-of-Service or EOS: This refers to products for which Honeywell is no longer able to provide Technical or Maintenance service.
Support for Discontinued Products
To find out the current support status for discontinued Honeywell products and their recommended replacements, please see the additional tabs in this Discontinued Products section. Please visit the main Support page for descriptions of all the support options available.
If you are unable to locate the support information you are looking for, please contact Customer Support.
Please note that telephone support may not be available for End-of-Service products. For information on an EOS product, we recommend searching the Technical Support Portal.
Discontinued Computer Devices
This page lists discontinued or retired computer devices, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific computer is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
Model/Product Family | Last Time Ship | Accessory EOL date | End of HW Service | End of Software | End of Tech Support | Direct replacement |
---|---|---|---|---|---|---|
Retirement of CT40XP Standard Configurations | 12/31/2025 | 12/31/2029 | 12/31/2030 | 12/31/2029 | 12/31/2030 | CT45XP and CT37 |
CT30 XP HC Existing Battery Pack with New Replacement | 3/28/2025 | NA | NA | NA | NA | The New Battery pack |
Retirement of ScanPal EDA51K | 12/31/2024 | 12/31/2026 | 12/31/2027 | 12/31/2027 | 12/31/2027 | CK62 |
Retirement of CN80 Mobile Computers | 6/1/2025 | 12/31/2028 | 12/31/2029 | 12/31/2029 | 12/31/2029 | CK67 offering |
Retirement of ScanPalTM EDA51 AndroidTM 10 Configurations | 6/30/2024 | 8/31/2024 | 12/31/2027 | 8/31/2024 | 8/31/2024 | ScanPal EDA52 |
Retirement of CT40 Standard Configurations | 12/15/2024 | 12/31/2028 | 12/31/2028 | 12/31/2029 | 12/31/2029 | CT45 |
ScanPal EDA71 | 10/15/2024 | 1/15/2027 | 1/15/2028 | effective immediately | effective immediately | ScanPal EDA10A |
Retirement of Legacy Chargers CK3X and CK7X chargers | 4/1/2024 | NA | NA | NA | NA | Universal Charge Dock |
IH40 RFID Handheld Reader | 3/31/2024 | 21/31/2029 | 12/31/2029 | 12/31/2029 | 12/31/2029 | IH45 RFID Handheld Reader |
IH25 RFID | 3/31/2024 | 12/31/2029 | 12/31/2029 | 12/31/2028 | 12/31/2029 | IH45 RFID Handheld Reader |
RT10W WWAN Configuration EOL | 12/31/2023 | 12/31/2026 | 12/31/2027 | 12/31/2027 | 12/31/2027 | RT10A or RT10W WLAN |
VMC Tablet | 12/31/2022 | NA | NA | NA | NA | NA |
CV31 | 04/31/2023 | 12/31/2024 | 12/31/2024 | 12/31/2024 | 12/31/2024 | RT10A |
EDA51 - SKU Rationalization - Android 8 | 12/31/2022 | NA | 12/31/2025 | 12/31/2025 | 12/31/2025 | EDA51 Android 10 |
SL22 | 11/30/2022 | 3/31/2025 | 3/31/2025 | 3/31/2025 | 3/31/2025 | N/A |
SL42 | 11/30/2022 | 3/31/2025 | 3/31/2025 | 3/31/2025 | 3/31/2025 | N/A |
Legacy MX Accessories (MX9380BATTERY) | 10/1/2022 | N/A | N/A | N/A | N/A | N/A |
Legacy MX Accessories (Rest of SKUS) | effective immediately | N/A | N/A | N/A | N/A | N/A |
CV31 | 1/31/2023 | 12/31/2024 | 12/31/2024 | 12/31/2024 | 12/31/2024 | RT10A |
CT40 SKU Rationalization | 10/31/2022 | 12/31/2027 | 12/31/2027 | 12/31/2027 | 12/31/2027 | CT45/ CT45 XP |
IF2B | 6/30/2022 | 12/31/2025 | 12/31/2025 | 12/31/2025 | 12/31/2025 | None |
CK3 battery | Supply chain issues may affect lead times | N/A | N/A | N/A | N/A | battery |
IP30C | 6/30/2022 | N/A | 12/31/2025 | 12/31/2025 | 12/31/2025 | None |
Selected SL22 | 6/30/2022 | N/A | 12/31/2024 | 12/31/2024 | 12/31/2024 | None |
Selected SL42 | 12/30/2021 | 12/31/2024 | 12/31/2024 | 12/31/2024 | 12/31/2024 | None |
Thor VM2 | 12/31/2021 | 12/31/2025 | 12/31/2026 | 12/31/2026 | 12/31/2027 | VM3, RT10 |
IH21 | 11/30/2021 | 12/31/2024 | 12/31/2024 | 12/31/2024 | 12/31/2024 | IH40 |
SKU Reduction of CT40 Mobile Computers | 3/31/2021 | 12/31/2026 | 12/31/2026 | 12/31/2028 | 12/31/2028 | CT40's |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued Printers
This page lists discontinued or retired printers, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific printer is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
(View the Datamax to Honeywell Transition Guide Matrix for detailed replacement model specs for A-Class, M-Class, H-Class, I-Class and E-Class printers.)
Model/Product Family | Last Time Ship | Accessory EOL date | End of HW Service | End of Software | End of Tech Support | Direct replacement |
---|---|---|---|---|---|---|
Retirement of the MP Series (Compact and Nova) Printers | 1/31/2025 | 06/302029 | 6/30/2029 | 6/30/2029 | 6/30/2029 | RP4F, PX45, PM45, PM65 |
Rpe series mobile printer | 3/30/2023 | 12/31/2026 | 12/31/2026 | 12/31/2026 | 12/31/2026 | RPf mobile printers |
PC43 Series Printers | 11/15/2023 | 12/31/2028 | 12/31/2028 | 12/31/2028 | 12/31/2028 | N/A |
PM43 Series Printer | 11/15/2023 | 12/31/2028 | 12/31/2028 | 12/31/2028 | 12/31/2028 | PM45 |
Rpe series mobile printer | 3/30/2023 | 12/31/2026 | 12/31/2026 | 12/31/2026 | 12/31/2027 | RPf |
PM43 | 12/30/2022 | 12/31/2026 | 12/31/2026 | 12/31/2026 | 12/31/2027 | PM45 |
E-class Mark III | 3/31/2022 | 12/31/2025 | 12/31/2025 | 12/31/2025 | 12/31/2026 | PC43 |
PXie | 3/30/2023 | 12/31/2026 | 12/31/2026 | 12/31/2027 | 12/31/2026 | PX45/65 |
RL3e & RL4e | 9/30/2022 | 12/31/2023 | 12/31/2024 | 12/31/2024 | 12/31/2024 | RP series |
M-class | 6/30/2022 | 12/31/2025 | 12/31/2025 | 12/31/2025 | 12/31/2026 | PD43 |
I-class | 6/30/2022 | 12/31/2026 | 12/31/2026 | 12/31/2027 | 12/31/2027 | PM43 |
Apex | 7/29/2022 | 12/31/2025 | 12/31/2025 | 12/31/2025 | 12/31/2026 | RP4e |
Workstation Desktop | 4/1/2021 | 12/31/2024 | 12/31/2024 | 12/31/2024 | 12/31/2025 | None |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued Barcode Scanners
This page lists discontinued or retired bar code scanners, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific scanner is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
Model/Product Family | Last Time Ship | Accessory EOL date | End of HW Service | End of Software | End of Tech Support | Direct replacement |
---|---|---|---|---|---|---|
Retirement of Xenon XP 1952g Battery-Free | 2/1/2025 | 12/31/2026 | 12/31/2027 | 12/31/2027 | 12/31/2027 | Xenon Ultra 1962 |
HH400 | 2/28/2023 | 12/31/2026 | 12/31/2026 | 12/31/2027 | 12/31/2027 | HH490 |
Retirement of Hyperion 1300g scanner | 9/30/2025 | 12/31/2027 | 12/31/2028 | 12/31/2028 | 12/31/2028 | Voyager XP 1470G |
Retirement of Xenon XP 1940 General Purpose Ratchet Scanners | 3/31/2025 | 1/1/2028 | 12/31/2028 | 12/31/2028 | 12/31/2028 | Xenon Ultra 1960 |
Retirement of HH660 Scanner | 1/31/2024 | 12/31/2028 | 12/31/2028 | 12/31/2028 | 12/31/2028 | 2D handheld scanner HH490 and 1350g |
Low-Volume Scanning SKUs | Effective immediately | Effective immediately | Effective immediately | Effective immediately | Effective immediately | |
Retirement of VoyagerCG 9540 Scanner | 6/30/2024 | 12/31/2026 | 12/31/2027 | 12/31/2027 | 12/31/2027 | Voyager 1200g, Voyager 1400g, and Voyager XP 1470g |
Low -Volume SKUs | Effective immediately | Effective immediately | Effective immediately | Effective immediately | Effective immediately | N/A |
Granit 1280i Scanner V.2 | 12/29/2023 | 12/31/2025 | 12/31/2026 | 12/31/2026 | 12/31/2026 | Granit XP XLR |
Granit 1280i | 12/29/2023 | 12/31/2025 | 12/31/2026 | 12/31/2026 | 12/31/2026 | Granit XP XLR 1990i/1991i |
Low-Volume Scanning SKUs | Effective immediately | Effective immediately | Effective immediately | Effective immediately | Effective immediately | N/A |
Granit 1980i/1981i | 5/28/2023 | 12/31/2026 | 12/31/2026 | 12/31/2027 | 12/31/2027 | Granit 1990i/1991i XLR |
8670 Wearable Scanner | 4/16/2023 | 12/31/2023 | 12/31/2026 | 12/31/2026 | 12/31/2026 | 8675i |
SF61 | 2/28/2023 | 12/31/2023 | 12/31/2024 | 12/31/2024 | 12/31/2024 | 8680i/8675i |
8670 Wearable Scanner | 4/16/2023 | 1/5/2026 | 1/5/2031 | 1/5/2026 | 1/5/2031 | 8675i |
Granit 1980i/1981i | 2/28/2023 | 12/31/2026 | 12/31/2026 | 12/31/2027 | 12/31/2027 | Granit 1990i/1991i XLR |
Solaris 7820 and 7980g | 9/29/2023 | 12/31/2025 | 12/31/2025 | 12/31/2025 | 12/31/2025 | Solaris XP 7990g |
Low -Volume SKUs | Effective immediately | N/A | N/A | N/A | N/A | N/A |
Genesis 7580g | 7/15/2022 | 12/31/2024 | 12/31/2025 | 12/31/2025 | 12/31/2025 | Genesis XP |
1850SR | 12/17/2021 | 12/31/2024 | 12/31/2024 | 12/31/2024 | 12/31/2024 | None |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued RFID Products
This page lists discontinued or retired RFID products, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific RFID product is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
Model | Lifecycle Status | End of Life/Build | Last Renewal Date | End of Service | Replacement |
IF2A | End of Contract | 12-2021 | 1220-22 | No replacement | |
IF2B | End of Contract | 4-2022 | 4-2022 | 12-2025 | No replacement |
IH21 | End of Build | 11-2021 | 12-2023 | 12-2024 | 6510 |
IP30 | End of Build | 6-2022 | 12-2024 | 12-2025 | No replacement |
IV7 | End of Service | 9-2018 | 12-2020 | No replacement |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
ENABLING SOLUTIONS
Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
ITScriptNet Data Collection Software |
TERMINAL EMULATOR / BROWSER SOFTWARE – END OF BUILD
Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
iBrowse (Lockdown Browser) | End-Of-Build | 7-2010 | Yes | Yes | Intermec Browser (IB) |
TE 2000 (Terminal Emulator) | End-Of-Build | 7-2010 | Yes | Yes | Intermec Terminal Emulator (ITE) |
DEVICE MANAGEMENT SOFTWARE – END OF SERVICE
Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
Wavelink Avalanche, Wavelink Studio | End-Of-Service | 4-2014 | No | No | Honeywell Remote Mastermind |
Wavelink Terminal Emulation | End-Of-Service | 4-2014 | No | No | Intermec Terminal Emulator (ITE) |
PRINTER SOFTWARE – END OF SERVICE
Intermec
Product | Status | Effective Date | Contract Available? | Technical Support Available? | Replacement Products |
LabelShop Design and Printing Software | End-Of-Service | 10-2010 | No | No | Bartender Ultralite for Intermec, TEKLYNX CODESOFT |
Datamax-O'Neil
The following products have been discontinued by Datamax-O'Neil and are no longer supported. Some components such as printheads and platen rollers may still be available for purchase. Please contact your customer service representative for part availability.
Product Category | Obsolete Product Model and Description | Published Last Shipment Date | Last Service Date | Replaced by Model | |
Software | Seagull BarTender UltraLite | 12-2009 | 12-2009 | Seagull Bartender Basic | |
Software | MCL / BaaN connectivity | 11-2005 | 11-2010 |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
Discontinued OEM Scan Engines
This page lists discontinued or retired OEM scan engines, including their current Support Lifecycle status, and the recommended Honeywell replacement product(s). Products are grouped by device type and by Lifecycle status.
- Note: To quickly check whether a specific enterprise sleds is listed on this page, you can use your browser's "Find" function (typically this command can be accessed via "Ctrl-F" on a PC, or "Cmd-F" on a Mac).
To access other support for any Honeywell product, whether current or discontinued, please see the navigation links at upper left, where you can access our product knowledge base known as Knowledge Central, Product Downloads, User Manuals, and more. Please visit the main Support page for descriptions of all the support options available.
Product | Status | End of Production Date | Last Contract Renewal Date | End of Service Date | Replacement Products |
IS220 | End of Life | 5-2019 |
Honeywell will provide technical support, software updates and hardware maintenance to the best of its ability on discontinued hardware and software products throughout the life of existing warranties and service contracts. Ability to service and support units may be disrupted due to component obsolesce beyond Honeywell’s control.
Notwithstanding the foregoing, in the event of a product end-of-life or obsolescence, or inability of Honeywell to manufacture or source materials or component parts for a product, for whatever reason, and/or any associated last-time buy in relation to a product (an “Obsolescence”), Honeywell shall engage in commercially reasonable efforts to repair or replace products in accordance with the terms of its standard warranty, but in no event shall it be liable if it is unable to do so due to the Obsolescence. The foregoing is buyer’s sole remedy and is in lieu of all other warranties, expressed or implied, including those of merchantability and fitness for a particular purpose. In no event shall Honeywell be liable for consequential, special, or indirect damages.
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