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Industrial Automation
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Global
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You are viewing the overview and resources for
- Support
- Return Material Authorization (RMA)
- Productivity
Productivity Solutions
Return Material Authorization
Both the “FedEx” and “MyLXE” RMA request Portals have been replaced with a new and improved RMA Portal to be used by partners only. For end-customers the Return Material Authorization (RMA) is necessary via the chosen partner or distributor.
To contact the EMEA Service and Repair Department EuroService@Honeywell.com
Guides and FAQ for using this tool can be found below:
| Region | Phone Number | Document | E-mail Address | Support Portal |
| Brazil | +55 (35) 3629-9000 - Option 3 0800 7610892 |
How to open a RMA - Open | acshsmcentraldepedidos@honeywell.com | |
| Mexico | +52 (81) 11561445 | DLSPSHSMCustomerService.depot@Honeywell.com | ||
| Argentina, Colombia, Peru, Chile | ACSHSMServicioLatam@Honeywell.com |
| Region | Phone Number | E-mail Address | Support Portal |
| Australia | +612 9353 7000 | ServicePSSANZ@honeywell.com | |
| China Mainland | 4006396841 | Service.APAC.HSM@Honeywell.com | |
| Hong Kong | - | Service.APAC.HSM@Honeywell.com | |
| India | - | ServicePSSIndia@Honeywell.com | |
| Indonesia | - | servicepssasean@honeywell.com | |
| Japan | - | servicepssasean@honeywell.com | |
| Malaysia | - | servicepssasean@honeywell.com | |
| New Zealand | +649 9690 758 | ServicePSSANZ@honeywell.com | |
| Philippines | - | servicepssasean@honeywell.com | |
| Singapore | - | servicepssasean@honeywell.com | |
| South Korea | - | servicepssasean@honeywell.com | |
| Taiwan | - | Service.APAC.HSM@Honeywell.com | |
| Thailand | - | servicepssasean@honeywell.com | |
| Vietnam | - | servicepssasean@honeywell.com |
Guides and FAQ for using this tool can be found below:
| Region | Phone Number | E-mail Address | Support Portal |
| Africa | - | ServiceHelpMERTA@Honeywell.com | |
| Middle East | - | ServiceHelpMERTA@Honeywell.com |
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